Jackie and Steve Reeves were told they could sue Thomas Cook for compensation on a 'no-win no-fee' basis after they fell in on a trip to Cuba in 2016. But when they decided to back out, they were told they were liable for ￡5,400 in legal fees. Potential fees for backing out of the agreement had been mentioned on what appeared to be page 26 of Jackie and Steve’s legal contract.
Here's how to get the best travel money deals around: Take a tip from Mr Frenchman who saves a bundle of cash on his holiday trips to France!
Many tourists squander money by using expensive plastic or relying on banks and airport vendors to buy currency. Choosing wisely before departure means more to spend on arrival - with a smug holiday feeling thrown in for free. Here is how you can get the best deal for travel money. Matthew Frenchman and wife Gemma use a WeSwap card for their trips to the South of France.
THIS IS MONEY'S FIVE OF THE BEST HOLIDAY MONEY DEALS
Halifax's Clarity Credit Card charges no fees on overseas purchases and withdrawals - but remember interest will be applied immediately, so make sure to pay off holiday spends quickly. 18.9% APR.
The American Express Premium Plus Credit Card offers a 25,000 free Avios boost when you spend ￡3,000 in the first three months. Plus its pays 1.5 Avios per ￡1 spent on the card. It carries a ￡195 annual fee. 76% APR.
Santander's Zero Credit Card offers fee-free overseas spending and cash withdrawals. There is no annual fee but remember to clear the amount quickly as interest of 18.9% APR is applied to overseas transactions immediately.
FairFX is offering This is Money readers a free prepaid Mastercard currency exchange card. It offers highly competitive exchange rates, no foreign transaction fees and low cash withdrawal charges abroad. It also comes with a ￡10 bonus when you top up.
Metro Bank lets you use your debit card for free in Europe for both spending and cash withdrawals. In the rest of the world it costs ￡2.50 with an extra ￡1.50 cash withdrawal fee.
Hundreds of insurance policies DON'T cover airline failure: As Monarch Airlines collapses we look at your rights when a travel firm fails
Monarch Airlines goes BUST: Rescue operation kicks in as over 100,000 passengers are stranded abroad and many more face losing their money as all flights are cancelled immediately?
More than 110,000 British tourists are stranded overseas today (Las Palmas right) after Monarch Airlines collapsed. The Civil Aviation Authority (CAA) has been ordered by the Government to charter more than 30 aircraft to bring the passengers back to the UK over the next two weeks. Travellers arrived at airports across the UK (Gatwick left) and Europe this morning to be told that their flights were cancelled while 300,000 future bookings involving 750,000 customers have also been axed (inset). The collapse - the largest to ever hit a UK airline - happened at 3am when all planes were on the ground and could be seized. Administrators have confirmed package holidaymakers will be flown home for free or get a full refund on bookings - but flight-only customers are likely to be left out of pocket.
Post Office accused of currency postcode lottery: Rival forex firm says Manchester customers are getting far worse dollar and euro rates than those in Glasgow
FairFx said pound to euro board rates vary from €1.01 in Manchester to €1.0634 in Glasgow - which equates to a difference of €53 for every ￡1,000 exchanged. It also said that dollar rates varied by 8 per cent depending on which branch was visited, meaning that holidaymakers would be $100 dollar worse off for every ￡1,000 exchanged.
How to wind down (before you take off): An airport lounge can get your holiday off to a flying start... for a price
Lounges allow passengers to escape the chaos of the airport terminal and chill out with comfortable seating, unlimited food and drink and free wi-fi. But with entry to the most luxurious lounges costing ￡40 or more, the price tag might put some off. Yet there are ways to cut costs, especially for regular travellers.
After trawling through hundreds of Airbnb listings, Jeremy Smith, pictured, found the ideal property - a stunning four-bedroom villa with a pool in Sicily. But a fraudster had hijacked the account of a legitimate Airbnb member and uploaded bogus property details - and as Jeremy paid outside the Airbnb system, he lost ￡4,000. We reveal how fraudsters are scamming Britons renting holiday homes - and how you an avoid it happening.
'I feel like the stigma of cancer will last me a lifetime': Survivors are forced to pay four times more for travel cover - here's how to save
Do you want to send an emoji with your money or move it with your watch? We test the latest smart money transfer apps
There's now a whole heap of companies promising faster, cheaper and simpler ways to move your money abroad using just your smartphone - but are they really any good? We have taken a look at a few of these shiny new apps promising to send money with just a mobile number or load up money via your mobile wallet to see if they really are that easy to use and whether they offer anything different.
THIS IS MONEY'S FIVE OF THE BEST CREDIT CARDS
Barclaycard's Platinum Extended Balance Transfer card gives 38 months of 0% interest on balance transfers for a 1.4% handling fee if made within the first 60 days. Make sure to clear the balance before interest shoots up to 19.9% APR
Sainsbury's Bank's Nectar Credit Card offers 32 months 0% interest on purchases. Shoppers earn 1,000 bonus Nectar points per ￡35 supermarket spend (up to 10,000) in the first two months. 18.9% APR
The Lloyds Bank Platinum Credit Card charges 5.7% APR - the lowest interest rates available. The no-frills card also comes with no handling fees on balance transfers.
The Amex BA Premium Plus Credit Card offers 25,000 Avios if you spend ￡3,000 in the first 3 months. Plus a ￡10,000 annual spend get you a free companion ticket. The card comes with an annual fee of ￡195 per year. 76.9% APR
M&S Bank's Reward Plus Credit Card gives a ￡20 voucher when you sign up plus double reward points on spending for the first year. You also get 6 months 0% interest on purchases and balance transfers (2.9% transfer fee). 18.9% APR
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